Privacy policy

STUDIO 12.20 — PRIVACY POLICY

Last updated: October 18, 2026

At Studio 12.20, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, shop with us, sign up for our emails, or otherwise interact with our business.

Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to offer our products and services.

By using our website, you acknowledge that your personal information will be handled as described in this Privacy Policy, subject to any consent or other rights required by applicable law.

1. INFORMATION WE COLLECT

When you visit or shop with Studio 12.20, we may collect contact information such as your name, email address, phone number, billing address, and shipping address; order information such as products purchased, order history, transaction details, delivery information, and returns or exchanges; payment information necessary to process purchases; account information if you create an account; marketing preferences and email interactions; device and usage information such as IP address, browser type, device information, pages visited, and website interactions; and customer communications. The information collected depends on how you interact with our website and which features and services are enabled.

2. HOW WE USE YOUR INFORMATION

We may use your personal information to process and fulfill orders, payments, shipping, returns, and exchanges; communicate about purchases and customer service; send promotional emails when permitted by law; personalize shopping experiences; maintain and improve our website; analyze website activity and marketing performance where applicable; detect fraud and security issues; and comply with legal obligations.

3. EMAIL MARKETING AND COMMUNICATIONS

If you subscribe to Studio 12.20 emails, we may use your email address to send promotional messages, product announcements, special offers, and boutique news. You can unsubscribe from promotional emails at any time using the unsubscribe link in our emails. Unsubscribing will not prevent essential transactional messages. We may use email marketing services to manage subscriptions and deliver messages on our behalf.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, and similar technologies to support essential website functions, remember preferences, understand website traffic, and measure or personalize advertising. These technologies may be provided by Shopify or third-party services, depending on the tools enabled on our store. You may be able to manage cookie preferences through our website's cookie banner or your browser settings. Blocking certain cookies may affect website features. Where required by law, we will request consent before using nonessential cookies or tracking technologies. We are reviewing which analytics and advertising technologies are enabled on our website, and this section will be updated as needed to reflect our actual practices.

5. HOW WE SHARE INFORMATION

We may disclose personal information to third parties when necessary to operate our boutique, provide services, or comply with legal obligations. These parties may include Shopify, payment processors, shipping and fulfillment providers, email marketing providers, analytics and advertising providers if enabled, and professional advisers or authorities when necessary. We may also disclose information in connection with a business transfer or similar transaction, subject to applicable law. We do not share personal information with third parties for their own purposes except as described in this policy or as otherwise permitted by law.

6. SELLING OR SHARING PERSONAL INFORMATION

Some privacy laws, including California law, define the terms sale and sharing broadly. Certain advertising technologies may qualify as sharing personal information even when no money is exchanged directly for the information. Studio 12.20 does not make a blanket claim that it never sells or shares personal information. Whether our activities fall within these definitions depends on the services, advertising tools, and settings we use. Where applicable law gives you the right to opt out, you may exercise that right through privacy choices available on our website or by contacting us. We will provide additional opt-out methods required by applicable law.

7. DATA RETENTION AND SECURITY

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal or tax obligations. We use reasonable measures designed to protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

8. YOUR PRIVACY RIGHTS

Depending on where you live and whether applicable privacy laws cover our business, you may have the right to request access to personal information; request information about how it is collected, used, and disclosed; request deletion or correction of certain personal information; opt out of certain sales, sharing, or targeted advertising activities; withdraw consent where processing is based on consent; appeal certain privacy decisions where required by law; and receive equal service and pricing for exercising applicable rights, subject to lawful exceptions. These rights are subject to applicable legal requirements and exceptions. To make a privacy request, contact us using the information below. Please describe your request so we can assist you. We may need to verify your identity before completing certain requests. If California privacy law applies to our business, we will honor the rights and provide the notices and opt-out mechanisms required by that law.

9. CALIFORNIA PRIVACY NOTICE

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the CCPA), if our business is subject to that law. Depending on the circumstances, these rights may include the right to know, access, correct, or delete personal information; the right to opt out of the sale or sharing of personal information; and the right not to receive discriminatory treatment for exercising applicable rights. The CCPA applies to businesses that meet specific legal criteria. This policy does not represent that Studio 12.20 necessarily meets those criteria or that every CCPA provision applies to our business. If applicable, we will provide required disclosures regarding categories of personal information collected, sources, purposes, recipients, retention, and applicable rights, along with methods to exercise those rights.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, or other services. These third parties operate under their own privacy policies and practices. Studio 12.20 is not responsible for privacy or security practices of third-party websites we do not control. We encourage you to review their policies before providing personal information.

11. CHILDREN'S PRIVACY

Our website is intended for a general shopping audience and is not knowingly directed toward children under 13. We do not knowingly collect personal information directly from children under 13 without any consent required by law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our business, website features, third-party services, or applicable laws. We will update the Last updated date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

13. CONTACT US

Business: Studio 12.20
Email: insiders@studio1220.com
Phone: 619-837-2607

If you have questions about this Privacy Policy, wish to make a privacy request, or have concerns about how your personal information is handled, please contact us. We will review your inquiry and respond as appropriate under applicable law.